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Candidate
Female, 31 year, born on 11 October 1993
Krasnodar, willing to relocate (Moscow), prepared for business trips
Senior manager
Specializations:
- Sales manager, account manager
Employment: full time
Work schedule: full day
Work experience 4 years 3 months
July 2015 — July 2016
1 year 1 month
StudyInnovations
Almaty, www.studyinn.kz
Senior Manager
Supervision of managers of department
Consultation and registration of clients on study abroad, language courses, holiday programs for children, training courses for the universities and colleges, business courses.
Knowledge of details of holiday programs, courses for children, adults all over the world.
Sale and registration for study abroad programs.
Registration of documents for the trip, contracts, bills, insurance, visas and etc.
Business correspondence, communication with foreign partners.
Meetings with foreign partners.
Organization of educational exhibition.
Presentations, trainings.
Filling the company's website, writing articles, posting news, comments.
Conclusion of agreements, billing and payment tracking.
October 2012 — July 2015
2 years 10 months
"Shaggy" beauty salon
Beauty salon administrator
Greet customers arriving at the salon and provide them with the information regarding salon services.
Answer any service related questions.
Determine customers’ need for salon services by figuring out their problem areas such as skin and hair issues.
Answer telephone calls and provide information to callers.
Schedule appointments and make follow up calls to customers to remind them of their appointments.
Handle appointment cancellation and shifting duties.
Collect cash in exchange of services rendered and tender change to customers.
Ask customers for feedback on salon’s services and provide assistance with problems or complaints.
Endorse retail products that the salon is selling by providing information of benefits.
Print out staff rosters and assist salon manager in determining stylist commissions.
Ensure cleanliness, neatness and sanitization of salon and equipment.
Create and maintain contact with suppliers to ensure that salon supplies are procured in a time efficient manner.
Fill in for absent staff members during high volume times.
Count cash at the end of the shift and ensure that cash flow information has been logged into the salon’s register.
May 2013 — October 2013
6 months
BIg Gym
Almaty, www.biggym.kz
Public Services... Show more
Administrator
Design and promote activities that satisfy customer demand and generate revenue.
Advertise and promote the center to increase usage, which includes commissioning and considering market research.
Organize, train and supervise staff, including drawing up staff rosters.
Carry out health and safety checks on equipment and plant and arrange the cleaning of all areas.
Maintain high levels of customer care and handle complaints, as necessary.
Deliver fitness training to some managers elect in order to maintain active contact with customers.
Prepare and check budgets and stock, and cash up money.
Write monthly and weekly reports and prepare cash projections for management.
Manage and constantly review the fitness centre timetable.
Complete a wide range of other administrative tasks a s assigned.
Recruit new employees.
Monitor budget on ongoing basis .
May 2012 — October 2012
6 months
Beauty Salon " Bellezza"
Almaty
Public Services... Show more
Beauty salon administrator
Greet customers arriving at the salon and provide them with the information regarding salon services.
Answer any service related questions.
Determine customers’ need for salon services by figuring out their problem areas such as skin and hair issues.
Answer telephone calls and provide information to callers.
Schedule appointments and make follow up calls to customers to remind them of their appointments.
Handle appointment cancellation and shifting duties.
Collect cash in exchange of services rendered and tender change to customers.
Ask customers for feedback on salon’s services and provide assistance with problems or complaints.
Endorse retail products that the salon is selling by providing information of benefits.
Print out staff rosters and assist salon manager in determining stylist commissions.
Ensure cleanliness, neatness and sanitization of salon and equipment.
Create and maintain contact with suppliers to ensure that salon supplies are procured in a time efficient manner.
Fill in for absent staff members during high volume times.
Count cash at the end of the shift and ensure that cash flow information has been logged into the salon’s register.
Skills
Skill proficiency levels
About me
I can set a goal and strive to achieve it. I have an ability to realistically assess the circumstances as well as adapt to them, without changing any principal positions; I can work long time with high efficiency;
I have strong-willed property of individual, which manifests in persistent efforts to reach goal consciously;
I can implement the activities on the basis of my own capabilities without any help; I obey established order, I have an ability to work in team, I can act actively, put the ideas forward and find the ways to implement them.
Higher education (bachelor)
2015
Cyprus International University
Economics and Administrative Sciences, Business Administration
Languages
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Kazakhstan, Russia
Desired travel time to work: Doesn't matter