• Meeting clients to discuss their needs • Explaining design concepts and ideas to clients and colleagues. • Working closely with production and marketing teams • Designing and creating a wide variety of promotional material. • Correcting designs and preparing for printind • Working with a wide range of media including photography and computer software. • Making drawings in Corel Draw

• Greet persons entering establishment • Answering telephone calls and provide information asked for • Answering questions regarding the spa’s services and products • Manage staff schedules and schedule appointments • Promote spa products and services • Keep spa area clean an organized

• Taking drink orders from customers or servers • Making drinks according to standards or as specified by the customers • Maintaining the bar record and preparing orders in advance • Arranging the bar and make it look captivating • Keeping the glassware and bar area clean

Waiter responsibilities: • Welcoming customers as they arrive and asking for seating preferences • Taking food and beverage orders and communicate to the kitchen • Setting up food stations and tables as directed • Clean tables and ensure that they are prepared appropriately Room service server responsibilities: • Answering questions on menu selections • Exercising appropriate telephone manners with guests • Communicated extra meal requirements, allergies, dietary requirements, and special requests to the kitchen • Communicating with the kitchen on the subject of menu, the length of wait, re-cook orders and product accessibility • Memorising in all menu items, pricing and other services provided by the employer in relation to Room Service • Delivering outgoing orders as per guest’s requests Laundres responsibilities: • Linen handling • Cleaning and ironing linens and uniforms • Folding up linen • Maintaining and stocking chemicals in laundry room • Providing clean linen and towels to locker rooms

• Welcoming guests and seat them according to their preferences • Offering menus and provide suggestions when requested • Taking orders and convey them to the kitchen in an accurate manner • Ensuring order accuracy before delivery to the customer • Delivering orders and ask for feedback during and after meals • Providing customers with information on daily specials • Explaining how menu items are prepared when requested • Removing dishes and ensure that tables are bussed appropriately

Hospitality and Tourism Management, Hotel Management

Hospitality and Tourism Management, Rooms Division Operations and F&B Operations

Weekend language club

Swiss French School

International Hotel and Tourism Training Institute, Front Office Clerc (Certificate + reccomendation letter avaliable uppon request)

International Hotel and Tourism Training Institute, Service, Kitchen, Housekeeping Worker (Certificates avaliable uppon request)

WSET, Sommelier