- Full support of the dispute cycle in the payment system - Interaction with clients and related departments in terms of disputes work - Analysis of problem transactions at the processing level - Optimization of the dispute management process

- Processing written based queries on both English and Russian languages - Advising and informing our customers about our platform and the services we provide - Handling of customers’ requests and complaints

- Processing written based queries on both English and Russian languages - Advising and informing our customers about our platform and the services we provide - Handling of customers’ requests and complaints

- Translation and localization of English text into Russian - Proofreading English and Russian

- Working in the accreditation system (set up an access matrix, create organizations and personal accounts, register / confirm / cancel questionnaires, downloading reports) - Production and issuance of accreditation badges for test events and the Universiade, work in the accreditation center - Training of staff of Directorate/operators of accreditation (volunteers) to work in the accreditation system - Informational support of the NUSF delegations of Finland, Estonia, Armenia, Georgia, Liechtenstein during the application campaign (phased registration in the accreditation system) - Supervising the work of volunteers as accreditation operators in the accreditation centers; work with accreditation center clients - Being responsible for the snowboard test events from the accreditation department side

- Consultation of foreign fans on obtaining FAN ID and the provision of free transportation on the English language line

- Translation of commercials, prints, text documents - Business correspondence with foreign advertising agencies

Faculty of Foreign Languages, Linguistics and Translation